Quantum Machines is a global leader in control systems for quantum computing, a field on the verge of exponential growth. QM has pioneered a new paradigm in hardware and software solutions with instruction-based quantum control. We are assembling a world-class team of professionals to revolutionize the construction and control of quantum computers, accelerating their arrival. 

We are looking for a hands-on experimental quantum physicist with peer-reviewed scientific contributions in quantum information science and computing, and strong practical programming and coding skills, who can quickly grasp the essence of complex quantum experiments and has a passion for solving intricate problems. Equally important, the candidate should possess excellent communication and interpersonal skills.  

As a Customer Success Physicist, you will onboard customers with Quantum Machines' hardware and software solutions and maintain customer relationships. Unique to this position, you will work closely with a leading research institution in the APAC area, to develop, implement and own an automatic calibration routine for the QPU. 

Key Requirements 

• 4+ years of experience in experimental quantum information science and quantum computing
• Peer-reviewed scientific publications in quantum information science and quantum computing 
• Excellent practical programming and coding skills, and proficiency in Python
• Excellent communication skills
• Open to travel to visit customers

Key Responsibilities 

• Onboard customers on Quantum Machines technology
• Maintain customer relationships to deliver continuous value with Quantum Machines offerings
• Actively contribute to the creation and maintenance of automated calibration graphs based on Quantum Machines hardware and software  
• Follow to completion customer’s inquiries by working closely with diverse Quantum Machines divisions to generate customer satisfaction
• Work with the customer to materialize customer’s quantum computing and research ideas into experimental outcomes using QM’s technology